Individuals dealing with issues or complaints regarding Provident Fund can register their grievance with EPF department online. In case you are wondering about EPF registration online, members can easily register their queries and complaints on the official website of EPF i-Grievance. The individuals can also send reminders for pending complaints and know the status of their request.  It would be advisable that members/individuals should have registered/activated Universal Account Number (UAN) along with the verification by aadhaar and bank account as the same will help in processing a request faster. However, to lodge a complaint, an individual must have an EPF UAN Number as the same has been made mandatory by the government. Moreover, an individual can register a complaint about various issues like-PF withdrawal, pension settlement, cheque return/misplacement, issues related to PF balance, etc. 

How to Register EPF Grievance on EPF i-Grievance Management System?

Step 1: Visit the Official website of EPFi-Grievance Management System

Step 2: Click on Register Grievance 

Step 3: Select your Status from options like:PF Member,EPS Member,Employer,Others

Step 4:Suppose, if you are a PF Member and if you click on the same, you need to enter the following details:

Universal Account Number

Type the numbers shown in the image and click on Get Details

Step 5:Enter the remaining details like:Name, Email Address and Mobile Number and Click on Get OTP

Step 6:Enter the OTP sent on your registered mobile number

Step 7:In the next step, enter your grievance details like:grievance related to, grievance category, grievance description and upload the supporting document in PDF format and click on Attach

Step 8:Enter the captcha shown and click on submit

Step 9:Soon after submitting your request, a Unique Registration Number will be sent to your registered email.

Step 10:The EPFO Management will verify your complaint and forward the same to the concerned personnel for resolution

How to Check your EPF Grievance Status?

Step 1: Visit the Official website of EPFi-Grievance Management System

Step 2: Click on View Status

Step 3:Enter your Registration Number, Grievance Password OR Mobile Number/Email ID and Type the numbers shown in the image

Step 4:Click on Submit

Step 5:The status of the complaint will be displayed on the screen

Sending Reminder about Complaint

Step 1: Visit the Official website of EPFi-Grievance Management System

Step 2: Click on Set Reminder

Step 3:Enter your Registration Number, Grievance Password OR Mobile Number/Email ID and Type Reminder Description and also type the numbers shown in the image

Step 4:Click on Submit

Note:A reminder will be sent to the relevant department regarding the complaint.

Individuals can Register EPF Complaints for Issues Like:

• Issue of Final Settlement / Withdrawal of PF
• Transfer of PF accumulations (F-13) 
• Scheme certificate (10C)
• Settlement of pension (10D)
• Issue Of PF slip / PF Balance 
• Payment of insurance benefit (5IF) 
• Cheque returned / misplaced

Frequently Asked Questions (FAQs)

Q.How can I receive my EPF grievance registration number?

A.Soon after registering for EPF grievance, you will receive your registration number on the registered email id. It would be advisable to keep your registration number saved for the future purpose, in case you forget your password or login details.

Q.How can I check my EPF grievance status online?

A.An individual can check his EPF grievance status on the official website of EPF i-Grievance Management. You simply need to click on View Status.

Q.How EPF complaints are tracked?

A.The concerned management has been given strict timelines to resolve the complaints. However, proper monitoring of the complaints is done regularly. 

Q.When can I expect to get my PF claim?

A.It nearly takes around 5-30 days from the date of application to receive the PF amount to your bank account online. While it takes 20-30 days offline.

Q.What is the customer care number of EPF grievance?

A.1800 118 005 is the toll-free number to get in touch with EPF grievance customer care.